The Delta Group chief executive Jason Hammond wants a break from Brexit, but more than that he wants to solve the problems clients didn’t even know they had.
What’s at the top of your Christmas wish list this year?
A break from Brexit.
What trend (business or technology) do you think 2018 will be remembered for?
Customer data security.
What do you think will represent the single biggest opportunity for printers in 2019 and why?
Efficiency, lean manufacturing is now a must to survive.
What do you think will represent the single biggest threat for printers in 2019 and why?
Reducing spend. Clients are pushing for more for less money and unless you are offering more services to capture the moving budgets you are going to struggle in this climate.
What’s the one thing that the industry should do more of, or do better, in 2019?
Add value. Now you have to be a partner to your clients more than ever and look to solve problems they didn’t even know they had.
What was your biggest disappointment in 2018?
From my point of view the indecision and mess around Brexit has been a huge issue in 2018. A lot of damage has been done already and the next 12 months are crucial to see if we either bounce or slip into a long and painful recession.
What was your highlight of 2018?
The arrival of our EFI Nozomi press, a real game changer.
What are your hopes for 2019?
We see a more united country working together and not against each other.
What is your one-word view on Brexit?
What was the best piece of advice you have ever been given?
Work hard, enjoy it and success will come naturally.
What if anything will you do differently in 2019?
More of the same, diversification, focus on the client and efficiency.
What’s your favourite Christmas cracker joke?
What did Adam say the day before Christmas? It’s Christmas Eve.
What was the best Christmas present you ever received?
Watching my children’s faces.